MY ORDER HAS ARRIVED IN A DAMAGED/FAULTY CONDITION, WHAT DO I DO?
We strive for the highest quality. If you receive a damaged/defective product, notify us within 24 hours of delivery. Items […]
We strive for the highest quality. If you receive a damaged/defective product, notify us within 24 hours of delivery. Items […]
Inform customer service within 24 hours of receiving your parcel. Keep all packaging—we may need it to raise an investigation.
We can cancel an order if it hasn’t been dispatched—email our support team and we’ll try to process it right
We have an exchange window of 4 days from delivery for online orders. To initiate, email support@hypgoat.com within 4 days.
We do not offer refunds to the original payment method due to our limited-quantity production. All approved returns are refunded
A return/exchange request must be raised within 4 days of the delivery date.
To request a return or exchange, email support@hypgoat.com with your order number, item(s), and reason. Our team will guide you
A ₹100 reverse-shipment/handling fee applies to return orders (deducted at the time of issuing store credit).
After reverse pickup, it typically takes 7–10 days for the product to reach our warehouse and complete quality inspection. Once
Log in to your account or reach out to us at: Email: hypgoatclothing@gmail.com, info@hypgoat.com, support@hypgoat.com Instagram: @hypgoat